Privacy Policy

Effective Date: December 12, 2025

1. Introduction

Welcome to Queen's Nails Hair & Skincare ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Book an appointment
  • Subscribe to our newsletter
  • Contact us for inquiries
  • Create an account or profile

This may include: name, email address, phone number, payment information, and service preferences.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including IP address, browser type, operating system, access times, and pages viewed. We use cookies and similar tracking technologies to enhance your experience.

3. How We Use Your Information

We use your information to:

  • Process and manage your appointments
  • Send you confirmations, reminders, and service updates
  • Process payments and prevent fraud
  • Respond to your inquiries and provide customer support
  • Send promotional emails and special offers (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating our business (e.g., payment processors, email services)
  • Law enforcement or regulatory authorities when required by law
  • Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Queen's Nails Hair & Skincare

4869 Santa Monica Ave, San Diego, CA 92107

Phone: (619) 224-5050

Email: info@queensobnail.com