1. Agreement to Terms
By accessing or using Queen's Nails Hair & Skincare's website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services. These terms apply to all visitors, users, and others who access or use our services.
2. Services Description
Queen's Nails Hair & Skincare provides professional beauty and wellness services, including but not limited to:
- Manicure and pedicure services
- Nail art and design
- Hair care and styling
- Skincare treatments
- Spa and relaxation services
Services and pricing are subject to change. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. Appointments and Bookings
Booking
Appointments can be made through our website, phone, or in person. By booking an appointment, you agree to arrive on time and provide accurate contact information.
Cancellation Policy
We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may result in a cancellation fee. We reserve the right to refuse future appointments for repeated no-shows.
Late Arrivals
If you arrive more than 15 minutes late, we may need to reschedule your appointment or reduce your service time to accommodate other scheduled clients.
4. Payment Terms
Payment terms and conditions:
- Payment is due at the time of service
- We accept cash, credit cards, and debit cards
- All prices are in USD and subject to applicable taxes
- Gratuity is not included in service prices
- Promotional offers cannot be combined unless explicitly stated
5. Health and Safety
You must disclose any medical conditions, allergies, or sensitivities that may affect your service. We are not liable for adverse reactions if you fail to disclose relevant health information.
We maintain strict sanitation and sterilization protocols. All tools and equipment are sanitized according to industry standards and local health regulations.
We reserve the right to refuse service if we believe providing the service may pose a health risk to you or others.
6. Limitation of Liability
While we strive to provide excellent services, Queen's Nails Hair & Skincare shall not be liable for:
- Allergic reactions to products when proper disclosure was not made
- Damage to nails or skin resulting from pre-existing conditions
- Dissatisfaction with color or design choices made by the client
- Loss or damage to personal belongings
- Indirect, incidental, or consequential damages
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and designs, is the property of Queen's Nails Hair & Skincare or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.
8. User Conduct
When using our services, you agree not to:
- Engage in disruptive, abusive, or harassing behavior
- Damage or vandalize our property
- Use our services for any illegal purpose
- Interfere with other clients' enjoyment of services
- Record or photograph staff or other clients without consent
9. Privacy
Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
10. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of San Diego County, California.
12. Severability
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Queen's Nails Hair & Skincare
4869 Santa Monica Ave, San Diego, CA 92107
Phone: (619) 224-5050
Email: info@queensobnail.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.